Live check
Is Zoom down right now?
Observed from Zoom’s public feed by our independent monitor. Always confirm operational decisions on the official status page.
While you wait: the Zoom incident checklist
- Scope which service is hurt. Meetings, Phone, webinars, sign-in/SSO and the web portal are separate components. 'Zoom is down' is rarely all of Zoom — the response differs if it's auth versus media.
- Move the war room first. If your incident bridge runs on Zoom, relocate it before debugging anything else — Meet, Teams, Slack huddle, whatever was pre-agreed. Post the new link in the incident channel and pin it.
- Try the alternate joins. Joining from the browser instead of the desktop client, or via PSTN dial-in, rides partially different paths and sometimes works during partial outages. Worth sixty seconds before writing meetings off.
- Check Zoom Phone dependencies. If support lines or on-call callbacks run on Zoom Phone, activate forwarding to cell phones or your backup provider now, not after the queue fills.
- Communicate off-platform. One company-wide note in chat or email: what's down, the fallback bridge, where updates land. It stops thirty parallel 'is Zoom down?' threads.
What breaks when Zoom has issues
Zoom outages hit coordination more than production: standing meetings and customer calls drop, and — the SRE-specific trap — incident bridges die exactly when you need them most, which is why the pre-agreed fallback bridge matters more than anything technical. Zoom Phone takes support lines and callback flows with it; webinars and scheduled demos fail visibly to customers. In-progress meetings sometimes survive while new joins fail, so don't hang up a working bridge to 're-test' it.
FAQ
We're mid-meeting — will we get kicked?
Not always. Incidents that break joins or sign-in sometimes leave established meetings running. If a critical bridge is alive, keep it alive and spin up the fallback in parallel.
Does phone dial-in work when the app can't connect?
PSTN dial-in traverses a partly different path than the desktop client and survives some client or auth incidents — worth trying, though not guaranteed.
What should our backup bridge be?
Anything pre-agreed and documented: Google Meet, Teams, or a Slack huddle. The value is in deciding before the outage; the specific choice matters less.
Where does Zoom post official updates?
On www.zoomstatus.com (status.zoom.us redirects there) — the same public feed this page's widget reads.
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